Return Policy

We sincerely hope that you will be delighted with your purchase from masmara. At Masmara, we check every single piece of item for defects/damages before we ship them out.  If however you would like to return an item, please do so within 7 days of receipt of the item for an exchange or refund. Please email us if you want to return a product. Please specify the reason for return and your suggestions to help us improve our services. Send the unused item in its original packaging to the following address.

TF-1, Jeevanadi hamlet, 2nd Main,
Kodihalli, Bangalore - 560008

Items should be returned to Masmara at your own expense. We can not be held liable for goods that do not reach us. Should you wish to exchange goods, then you will be charged for shipping and packaging at our standard rates. In case of refunds, price of the item will be refunded back excluding shipping and packaging.

Customer Service

If you have any enquiries about your order, or about our products and services, or would like more information about Masmara, please call us on +91 080 41532642 or +91 9741116585
You can also email us at

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