Terms and Conditions
Modification of Terms & Conditions of Service
Masmara.com may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Masmara.com. We strongly recommend that you regularly review the Terms & Conditions on Masmara.com. We encourage you to periodically visit these Terms & Conditions so that you are fully aware of them at all the time.
Governing Law and Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.
masmara.com means the online shopping platform owned and operated by masmara.com.
Customer/ Buyer shall mean the person or any legal entity who accepts the offer for sale on masmara.com by placing an order for and or purchases any products offered for sale on masmara.com
User/ You means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site.
You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.
To avail of and use the Services you have an option to register with masmara.com. As a part of registration process you agree to provide masmara.com current, complete, and accurate registration information (the "Registration Data") as prompted to do by the Service and to maintain and update this information as required keeping it current, complete and accurate.
If you provide any information that is untrue, inaccurate not current or incomplete or masmara.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, masmara.com has the right to indefinitely suspend or terminate your account and refuse to provide you with access to masmara.com.
You shall be responsible for maintaining the confidentiality of your password, which you will not be under an obligation to reveal to any representative or agent of masmara.com.
You shall notify firstname.lastname@example.org of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.
Users consent to receive communications from masmara.com electronically. masmara.com will communicate with Users by email or by posting notices on the Site.
Credit card details:
You agree, understand and confirm that the credit card details provided by you for availing of services on masmara.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details on the payment gateway of masmara.com. Further the said information will be not be utilized, stored or shared by masmara.com with any of the third parties unless required by law, regulation or court order.
Cancellation by Masmara.com/Customer
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. You will be contacted if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. masmara.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by masmara.com and accept masmara.com's decision regarding the cancellation.
Fraudulent /Declined Transactions
Masmara.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Masmara.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
You Agree and Confirm
That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Masmara.com for redelivery shall be claimed from you.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
- We have made every effort to display the colors of our products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
- The product specifications (weight, size, color etc.) mentioned with the product photos is only approximate. Most products here are handicraft items. There may, hence, be a variation in the pictures and the respective products. Masmara.com in its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control.
Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Masmara.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Masmara.com property.
Masmara.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant Masmara.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Masmara.com and its affiliates for all claims resulting from any Comments you submit. Masmara.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
This User Agreement is effective unless and until terminated by either you or Masmara.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Masmara.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Masmara.com.
Masmara.com may in its sole discretion limit User activity by immediately removing User listing either temporarily or indefinitely or suspend or terminate User membership, and/or refuse to provide User with access to the Site:
- If the User is in breach any of the terms and conditions of this Agreement and/or the Terms and conditions of usage of masmara.com;
- If the User has provided wrong, inaccurate, incomplete or incorrect information;
- If your actions may cause any harm, damage or loss to the other Users or masmara.com.
Illegal and/or unauthorized use of the Service, including unauthorized framing of or linking to the masmara.com will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.